In 1993, Donald was working as a User Interface Architect for Apple when he decided to change his title to User Experience Architect. The term User Experience Design was first introduced in the early 1990's by Donald Arthur Norman. Negative experiences can lead to loss of revenue for a company if the user decides, based on their experience, to no longer use the product or service. Professional UX designers put a lot of thought into how a user interacts with a product to ensure that they have a positive experience. But if the product is confusing and frustrating then that would be considered a negative user experience. If you find a product to be easy to use and understand, then that would be considered a positive user experience. Other examples would include assembly guides for putting together furniture or a dining experience at a restaurant. User Experience is relevant for any product or service that a user interacts with. UX Design goes beyond digital applications. Whenever you login into a website, or play a game on your phone, your interaction with that application is considered user experience. The term User Experience refers to how users interact with a product or service. In this article, I will explain what UX design is and talk about how to become a UX designer. You might have heard of the term User Experience or UX design.
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